Description

MARKET SUMMARY:

MICHIGAN GROUP - Detroit Market

DMC Detroit Receiving Hospital , Michigan's first Level I Trauma Center, has played a pioneer role in the evolution of emergency medicine. Detroit Receiving hosts one of the busiest and most well-equipped emergency departments in southeast Michigan. The oldest and largest verified Level I Burn Center in the state is at Detroit Receiving and is one of only 43 in the country. This hospital also boasts the state's leading hyperbaric oxygen treatment program, Metro Detroit's comprehensive stroke center. Detroit Receiving offers expertise in emergency medicine, complex trauma, critical care, orthopedics, neurosciences, nephrology, pulmonology, and urology.

DMC Harper-Hutzel Hospital has distinguished itself in surgery and medicine and is known for its clinical expertise, innovative research and advanced education. Harper-Hutzel has established Centers of Excellence in neurosciences, bariatric surgery, vascular services, multidisciplinary cardiovascular services, hypertension, stroke prevention and heart failure. Harper-Hutzel is home to the revolutionary Cardio Team One, the new standard of excellence in heart care and is nationally recognized for cutting-edge research in high-risk obstetrics, infertility, reproductive genetics, neonatology, maternal fetal medicine, midwifery, gynecology, urogynecology, menopause, permanent birth control and alternatives to hysterectomy. Harper-Hutzel is a hospital with a rich history of over 143 years as Michigan's first and only hospital for women, and patients benefit from our commitment to research and education.

The DMC Heart Hospital is a specialized cardiovascular facility located at the Detroit Medical Center (DMC) in Detroit, Michigan. It offers a wide range of services, including heart and vascular care, minimally invasive procedures, heart surgeries, and advanced diagnostics. The hospital also features an outpatient surgery center, electrophysiology labs, and is involved in cardiovascular research.

POSITION SUMMARY:

The Chief Strategy Officer will be responsible for oversight of the business and strategic planning and marketing integrity. He/she will have responsibility for advancing the Hospitals' short- and long-term business growth plans and the development and implementation of hospital business strategy and market position. Serving as chief strategy spokesperson, the Chief Strategy Officer oversees the strategic and business planning functions for the facility. In addition, this person will lead Business Development related activities for the hospital. The CSO will also be responsible for the Cardiovascular Service Lines across the Detroit Group.

Key responsibilities include the following:

Leads in development and implementation of facility business strategy

• Develops and implements strategy which leads to improvement in market share consistent with Tenet Healthcare's mission and core values.
• Uses data to analyze market dynamics, trends and competition and implements strategies to meet market demand.
• Assesses market development strategy and industry trends as appropriate, leading to the generation of innovative ideas to improve current business plan and achieve desired results.
• Demonstrates exceptional financial management and analytical skills while leading the annual business planning process and preparing forecasts.
• Effectively advises CEO in the development and execution of short- and long-term strategies.
• Establishes and influences others to achieve goals, targets, and metrics consistent with strategic and operational objectives.
• Demonstrates excellent formal presentation and interpersonal communication skills that result in understanding of, and commitment to, strategic initiatives.
• Leads senior executive team in advancing the facility's short- and long-term strategic plans.

Aids in Service Line Development

• Identifies, evaluates, and gains consensus for development of new or expansion of current inpatient and/or outpatient services and programs based on lack of current supply, quality, growth, and/or service in the market.
• Works in collaboration with hospital/department leaders to develop strategic service lines ensuring physician engagement to achieve desired results in quality, service, operations, and financial metrics.
• Understands all operational components necessary to implement a new or expand a current service line, including but not limited to capital, equipment, people, education, quality metrics and costs.
• Monitors, understands, and assesses service line performance by key performance indicators (volume, outcomes, market shares, etc.).
• Gathers competitive intelligence from the community on service line opportunities.
• Leads discussions with physicians, community-based facilities, local payers, providers, and employers to gain information related to collaboration and support for strategic initiatives and service line development/enhancement to meet the needs of the community served.
• Work in collaboration with other Tenet and Tenet JV facilities (hospitals and USPI locations) to develop network opportunities and service line enhancements.
• Lead the Cardiovascular Service Lines across the Detroit Group.

Effectively manages the Provider Outreach Program and works to meet community need through recruitment of physicians

• Builds targeted performance objectives for Provider Outreach team which identifies opportunities for greater collaboration to achieve common goals of better serving our shared patients.
• Supports Provider Outreach Program priorities, identifies outreach partners across the care continuum, and develops strategies and metrics while monitoring progress to plan (E.g., physician manpower plan, progress toward service line goals and PRM activity including reach and frequency).
• Ensures community, physician and longitudinal care partners, awareness of new initiatives and identification and remediation of service issues that may impact program development.
• Plans, organizes, and directs strategies that develop physician relationships and physician manpower plans consistent with facility service line plans and community need.
• Works in collaboration with physician recruiters to fulfill community needs in a manner consistent with service line requirements.
• Maintains high visibility among physician community and earns a reputation for effectively listening and leading facility change efforts that build physician loyalty and enhance the patient experience.

Analyzes data to make fact-based decisions and monitors variances to understand facility trends

• Studies internal and external data trends to realize opportunities to better serve the community.
• Identifies and vets new business opportunities based on research and analysis.
• Monitors internal data to understand the driving forces of business variables and then implements corrective action when/where appropriate.
• Understands and demonstrates competency utilizing all data available.

Leads an effective consumer engagement plan and partners to ensure improvement in consumer experience

• Executes effective marketing plans that differentiate services based on quality, service, and/or outcomes and have measurable positive ROI.
• Leads efforts that provide consumer education around care options and collectively enhance patient experience.
• Serves on the patient advisory, physician leadership group and patient satisfaction committees.
• Leads an effective consumer engagement strategy, within budgeted guidelines, that creates differentiation and awareness in the facility's market.

2503033361
Requisition #: 2503033361

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