Description

Job Summary:

The ED Registration Clerk is a member of the Health Care team who functions under the direction, guidance and supervision of the Department Manager, Assistant Manager, or designee.

Essential Functions:

Greets and checks in all patients reporting to the ED in a professional and courteous manner.

Responsible for accurate check-in; check out, information capture and revenue collection per procedures.

Responsible for having a general knowledge of the medical center in order to assist patients with questions and concerns.

Receive, make and transfer telephone call promptly, courteously, and efficiently

Ability to work accurately with a high volume of work in a past paced setting

Demonstrate and maintain professional conduct to include dealing courteously, tactfully, and patiently with patients, co-workers, and consumers

Alphabetize filing

Grade: 04

Basic Qualifications:

Education

High School Diploma or GED

Experience

Six (6) months experience in a hospital/clerical setting or medical office.

Additional Requirements

Typing of 40 wpm.

Medical Terminology Test required.

Ability to work accurately with a high volume of work in a fast-paced setting.

Demonstrate and maintain professional conduct to include dealing courteously, tactfully, and patiently with patients, coworkers, and consumers.

Knowledge of CICS/REGP.

Reception and cash handling experience.

Must be able to work in a Labor/Management Partnership environment.


Primary Location: California,Vallejo,Vallejo Hospital Addition
Scheduled Weekly Hours: 1
Shift: Evening
Workdays: Sun, Mon, Tue, Wed, Thu, Fri, Sat
Working Hours Start: 03:00 PM
Working Hours End: 11:30 PM
Job Schedule: Call-in/On-Call
Job Type: Standard Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: A01|SEIU|United Healthcare Workers West
Job Level: Entry Level
Department: Vallejo Hospital - Emergency - 0206
Pay Range: $35.96 - $37.84 / hour Travel: No On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
Requisition #: 1408001

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