Description

2026 Summer Intern

Location:

This internship role is scheduled to be flexible. Please be prepared to spend part of your time working remotely and part of your time working at the following location: Pasadena or Pleasanton, CA.

Department Details:

The Hospital System Operations team ensures seamless, safe, and efficient care delivery across our nationwide network of hospitals. We provide operational insight to support strategic decisions, lead the Care Without Delay initiative to get patients the right care at the right time in the right place, and oversee employee safety to maintain a secure work environment. Additionally, we manage the National Command Center (NCC), serving as the central hub for real-time coordination, crisis response, and operational excellence.

Internship Projects:

Data Analysis & Reporting: Compile and analyze hospital performance metrics to identify trends and opportunities for improvement.

Process Improvement: Map patient flow processes and suggest optimizations to reduce delays in care. Assist in documenting and standardizing operational workflows.

Employee Safety Support: Research best practices for workplace safety and help update safety protocols. Develop training materials or quick-reference guides for staff safety compliance.

Special Projects: Benchmark operational practices against other health systems. Support communication efforts by drafting internal updates or presentations.

Target Majors:

Business Administration; Finance & Accounting; Healthcare Administration

Target Skillset:

Analytical & Data Skills

Process Improvement Mindset

Communication Skills

Problem-Solving & Critical Thinking

Collaboration & Adaptability

Takes Initiative

Job Summary:

Lay the groundwork for a dynamic future with an industry leader. At Kaiser Permanente, you'll forge lasting relationships with colleagues across the organization while enjoying the opportunity to grow your experience and hone your expertise on assignments that have real impact. Our interns have worked on everything from analyzing financial software and developing new marketing strategies, to designing mobile apps and helping clinicians improve care delivery. We want you to get the most out of your time here and will give you projects that challenge you to think freely, question thoroughly, and explore deeply.

Essential Responsibilities:

• Contributing to a designated project or initiative to meet a KP business objective.
• Report development and analytics.
• Project management - planning, execution, and measurement.
• Learning new applications needed to complete assignments or support the execution of business objectives.
• Job shadowing in other functional areas.
• Performing additional duties as required.

Basic Qualifications:

Experience

• N/A

Education

• Pursuing a graduate degree or have completed a graduate program from an accredited university within the last year.
• Bachelors degree required.

License, Certification, Registration

• N/A

Additional Requirements:

• Aptitude to perform data and process analytics and formulating solutions.
• Working knowledge of MS Word, Excel, PowerPoint.

Preferred Qualifications:

• 3.0 GPA or above
• Advanced analytical and problem-solving skills
• Proven ability to build effective working relationships as well as strong interpersonal skills
• Excellent verbal and written communication skills
• Ability to learn quickly and experience producing high quality work in short periods of time.

Primary Location: California,Oakland,Ordway
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:00 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Internship Worker Location: Flexible
Employee Status: Regular
Employee Group/Union Affiliation: NUE-PO-02|NUE|Non Union Employee
Job Level: Entry Level
Department: Hospital Systems Ops
Pay Range: $32.45 - $41.99 / hour Kaiser Permanente is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills and geographic location along with a review of current employees in similar roles to ensure that pay equity is achieved and maintained across Kaiser Permanente. Travel: Yes, 25 % of the Time Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
Requisition #: 1408219

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