Description

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

Position Summary:

We are seeking a strategic and insights-driven Research Consultant to lead research initiatives supporting the M&R Medicare Supplemental business. This role is critical in driving business growth and improving member experience by delivering actionable insights that inform strategy and address longstanding pain points. The role will manage a research budget, oversee and execute dozens of high-impact projects, and serve as a trusted partner to senior leadership.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Develop relationships with internal stakeholders to build execute research plans that effectively address the needs of the M&R Medicare Supplemental business
• Scope, lead, execute, and activate on dozens of research projects annually to support business growth and improve member experience
• Manage a research budget ranging from $1M to $1.5M, prioritizing high impact efforts
• Collaborate effectively with senior management, executive leadership, digital leaders, business leaders, analytics, Strategic Insights teams, and external research partners
• Conduct custom market research primary and secondary, quant and qual projects
• Have in-depth knowledge of market trends and key competitors relevant to the M&R Medicare Supplemental business
• Be an effective storyteller to influence and impact senior executive decision-making
• Synthesize findings from various research sources (primary, secondary, market & consumer trends, & behavioral) to deliver actionable insights and concisely communicate findings
• Effectively present customer stories to wide audiences with a bias towards actionable recommendations.
• Solid collaboration skills and cross-functional alignment skills
• Effectively juggle multiple projects, deliverables, and deadlines in a fast-paced environment while ensuring reporting is accurate and easy to digest
• Contribute to the success of a solid Strategic Insights team as a collaborative team member

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 4+ years of consumer insights experience
• Solid experience in scoping and leading research studies
• Experience/expertise in the Medicare space
• Both quantitative and qualitative, and primary/secondary expertise
• Proven solid relationship building skills, both externally (e.g., vendor partners) and internally

Preferred Qualifications:

• 6+ years of consumer insights experience
• Medicare Supplement research and insights experience
• Client and vendor side consumer insights experience
• Experience navigating large, complex companies in a matrix environment
• Proven solid project management experience and leadership skills
• Proven solid communicator comfortable sharing insights with leaders across the organization

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Requisition #: 2323014

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Requirements