Description

Job Summary:

Provides assistive services and support to the Optometrist in the delivery of patient focused eye care. Balances multiple priorities to complete assigned tasks in a team-oriented environment.

Essential Responsibilities:

• Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.
• Prepares examination and pre-screening rooms by cleaning and setting up equipment and instruments, and stocking and arranging appropriate supplies.
• Reviews appointment schedules to determine patient visit order, making appointments and discussing fees and co-payments with patients as needed.
• Greets and escorts patients to pre-screening, examination or treatment room and instructs and/or assists patient in preparation for scheduled procedures.
• Pre-screens patients for vision examination and contact lens visits. Including completion of appropriate case history in relation to chief complaint, past and present ocular history, family history, systemic illness, allergies and medications, visual acuity test, auto lensometry of all spectacles, auto-refraction test, auto-keratometry, NCT and stereopsis, color testing and ocular motility, and pupillary screening.
• Performs automated visual fields as directed following established policies and procedures.
• Assists Optometrist in patient data documentation as needed and appropriate.
• Performs routine clerical and reception duties as directed, including filing progress sheets, completing patient visit records, maintaining department logs, answering and screening phone calls, taking messages, copying, faxing and light typing as required.
• Performs other duties as assigned, including but not limited to assisting in orientation and training of new employees, transporting equipment and patients, stocking departments supply shelves and taking inventories.
• Establishes and maintains courteous, cooperative relations when interacting with other personnel, Health Plan members, and the public.
• May perform other duties as required.

Basic Qualifications:

Experience

• N/A

Education

• High School Diploma or General Education Development (GED)
• Ability to conduct recent visual fields, NCT, and other vision screening.
• Optical and vision service background including customer service/retail experience.
• Ability to demonstrate inter-personal skills, oral and written communication skills; must meet attendance requirements/standards.
• Ability to efficiently manage patient flow to correspond with optometry appointment types and time lines.

License, Certification, Registration

• N/A

Additional Requirements:

• N/A

Preferred Qualifications:

• Preferred Qualifications: A hiring manager may specify Preferred Qualifications, which are desirable and above and beyond the requirements specified in the Minimum Qualifications section above. Please keep in mind that any such Preferred Qualifications should be job related and relevant (i.e.,directly related to the duties and responsibilities described in this Job Description) and stated in non-prejudicial language.
• Optometry, Optical and/or Ophthalmology department/office training.
• Understanding of contact lens fitting.
• Legible penmanship, problem solving skills.
• Experience to include Visual Fields,Optical Coherence Tomography,Non Contact Tonometry,Visual Acuities, Pachy,Vitals and contacts.

Notes:

• This is an on call position, days and hours may vary.

Primary Location: California,Los Angeles,Baldwin Hills Crenshaw Medical Offices
Scheduled Weekly Hours: 1
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun
Working Hours Start: 06:45 AM
Working Hours End: 05:00 PM
Job Schedule: Call-in/On-Call
Job Type: Standard Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: B01|SEIU|Local 399
Job Level: Entry Level
Department: Baldwin Hills Crenshaw MOB - Optometry-Regular Clinic - 0806
Pay Range: $28.4 - $31.45 / hour Travel: Yes, 75 % of the Time On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.

Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.

Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.

Requisition #: 1386716

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