Description

Job Summary:

To provide management and oversight of the surgery scheduling department, ensuring a highly efficient, patient friendly surgery scheduling process. Monitors and improves all aspects of the perioperative scheduling process both within KPMAS and contracted surgery centers. This position reports to the Director, Perioperative Services for the respective Medical Center.

Essential Responsibilities:

• Is responsible for direct oversight and management of the surgery scheduling department supporting all Perioperative services in the medical center; including Ambulatory Surgery Centers, Procedure Suites, and surgical cases scheduled at our partner hospitals.
• Partners with other Perioperative Service leaders, as well as Surgical Department leaders and Chiefs to support internalization efforts and meet utilization targets.
• Assists in problem-solving and trouble-shooting of surgery scheduling issues for Procedure Suites, Ambulatory Surgery scheduling and any contracted surgery centers.
• Uses data and reports to identify trends and actively participates in problem resolution.
• Is responsible for coaching and counseling of staff, annual performance evaluations, and routine audits for quality and accuracy in performance; ensures efficiency in scheduling and provides input to director on ways to improve efficiency and performance.
• Conducts monthly quality review studies, tracking Ql related issues including, but not limited to, patient outcomes and cancellations.
• Develops and distributes applicable reports for Quality Committee and other Perioperative Oversight Committees.
• Addresses customer (member and physician) concerns as they arise.
• Establishes relationships with contracted surgery centers to enhance departments performance.
• Implements new initiatives as indicated.
• Other duties as assigned.

Basic Qualifications:

Experience

• Minimum five (5) years of experience in a managed care setting required.
• Minimum three (3) years of management experience required.

Education

• Bachelors degree in health care administration, nursing, business administration, or related field required OR four (4) years of directly related experience.
• High School Diploma or General Education Development required

License, Certification, Registration

• N/A

Additional Requirements:

• Experience with computer software programs required.
• Ambulatory surgery, PACU or other surgical scheduling management required.

Preferred Qualifications:

• N/A

Primary Location: Virginia,Falls Church,Falls Church Medical Center
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:00 AM
Working Hours End: 04:00 PM
Job Schedule: Full-time
Job Type: Standard Worker Location: Flexible
Employee Status: Regular
Employee Group/Union Affiliation: NUE-MAS-01|NUE|Non Union Employee
Job Level: Manager with Direct Reports
Department: Falls Church Medical Center - Surgery Scheduling - 1808
Pay Range: $98700 - $127710 / year Kaiser Permanente is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills and geographic location along with a review of current employees in similar roles to ensure that pay equity is achieved and maintained across Kaiser Permanente. Travel: Yes, 20 % of the Time Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.
Requisition #: 1387512

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