Description

Become a part of our caring community and help us put health first
The Principal Proposal Quality implements quality improvement programs for Medicaid Proposals, including annual quality improvement goals, plans of execution, and evaluation of outcomes. The Principal Proposal Quality provides strategic advice and guidance to functional team(s). The ideal candidate is experienced with broad, advanced technical proposal experience. The Principal, Proposal Quality role plays a critical role in the quality of our RFP responses and the efficiency of the whole team. The Principal Proposal Quality, continuously strives to increase their knowledge of Humana Medicaid, products offered, and industry best practices to produce thoughtful, strategic, quality insight at every milestone of the proposal process.

The Principal, Proposal Quality is responsible for overseeing the Quality Improvement function within Humana's Medicaid Proposal Development processes. This role monitors the quality of Medicaid proposals and associated processes, ensuring compliance and continuous improvement. The Principal manages the proposal quality system and collaborates with senior leaders to develop and implement proposal strategies. As an advanced subject matter expert, this individual advises multiple areas, programs, or functions and provides recommendations to senior leadership on significant opportunities for improvement across the end-to-end proposal process. Responsibilities include participating in the development of proposal responses, managing post-submission lessons learned, identifying and analyzing opportunities for improvement, and creating and executing improvement plans.

The Principal, Proposal Quality leads the design and execution of an enterprise-level Proposal Quality Operating System, leveraging predictive analytics, governance, and reusable intelligence to enhance win rates, reduce proposal risk, and scale excellence across complex bids. This role drives and supports quality by participating in color team reviews for every RFP and identifying opportunities for improvements in writing and proposal management processes. Additionally, the Principal manages the Mock Scoring process for each RFP response. The position reports to the Associate Vice President, Strategy Advancement (Proposals) and works closely with Proposal Directors, the Director of Content Development, Senior Vice Presidents across the Medicaid Segment, and other Senior Leaders within the enterprise who serve as subject matter experts in the proposal process.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree or equivalent job experience.
• 8+ years of Medicaid proposal development experience, including senior-level responsibility in proposal writing, proposal management, and/or enterprise proposal quality functions.
• Demonstrated success designing, governing, and evolving enterprise-level proposal quality frameworks or operating systems, including standardized processes, metrics, and continuous improvement models.
• Advanced expertise in proposal evaluation methodologies, including color team reviews, mock scoring, compliance validation, risk identification, and post-submission lessons learned.
• Proven ability to act as a trusted strategic advisor to senior and executive leadership, translating proposal performance insights into actionable recommendations with enterprise impact.
• Strong command of RFP compliance, scoring logic, and evaluator expectations, with the ability to influence proposal strategy to improve competitiveness and win probability.
• Exceptional writing, and editorial judgment, with the ability to assess narrative effectiveness, strategy alignment, and clarity at an executive level.
• Demonstrated leadership across highly matrixed organizations, collaborating with proposal directors, content leaders, SMEs, and senior executives to drive alignment and execution.

Preferred Qualifications

• Master's degree in Business, Healthcare Administration, Public Policy, Communications, or a related field.
• Experience leveraging performance metrics, dashboards, or predictive analytics to drive proposal quality, risk mitigation, and win-rate improvements.
• Demonstrated success leading enterprise change initiatives related to proposal governance, content strategy, or operating model optimization.
• Prior experience in a Principal, Lead, or Center-of-Excellence role overseeing proposal quality, strategy, or excellence functions across multiple business lines.
• Strong executive presence, with the ability to influence without authority and facilitate decision-making among senior stakeholders.
• People leadership experience, including direct or indirect management, coaching, mentoring, and development of high-performing proposal or quality teams.

Additional Information

• Schedule: Monday through Friday, 8:00 AM - 5:00 PM Easter Time (ET), with flexibility to work after hours and/or weekends as needed to meet deadlines.
• Work Location: United States (stateside)
• Work Style: Remote
• Travel Requirements: Up to 25%

Work-at-Home (WAH) Internet Statement

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Interview Format

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 02-12-2026
About us
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Requisition #: R-403309

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