Description

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We are seeking a Senior Learning Design Professional who partners with Tech leaders, subject matter experts, and associates to address skilling gaps and advance workforce capability through effective, strategic, learner-centered solutions. This role designs and delivers scalable learning experiences that support skilling across the Tech organization. Leveraging a consulting approach, adult learning theory, and instructional design best practices, the Senior Learning Design Professional partners with stakeholders to support business objectives.

The Senior Learning Design Professional is a senior individual contributor responsible for designing, developing, and delivering learning solutions that enable technical and professional skill development for Tech associates. This role applies a consultative approach to assess learning needs, define learning objectives, and recommend appropriate learning strategies aligned to business goals.

The role designs and develops engaging, learner-centered learning experiences across modalities-including eLearning, instructor-led and virtual training, mobile learning, and performance support tools-using industry-standard learning design technologies. Responsibilities include collaborating with subject matter experts to create instructional content, storyboards, scripts, and supporting materials, as well as facilitating live and virtual learning experiences or guiding facilitators as needed. The role leverages AI-enabled tools to improve efficiency and learning impact and operates with considerable autonomy, exercising sound judgment in managing priorities, execution approaches, and moderately complex learning design challenges.

Key Responsibilities Include:

• Conduct needs analysis to identify learning needs and skilling gaps for learning audience
• Independently design, develop, and deliver engaging, learner-centered experiences (e.g., ILT, VILT, eLearning courses and skilling modules), that support skill development, knowledge acquisition, and performance improvement.
• Collaborate with subject matter experts, instructional designers, and Tech teams to assess learning needs, conduct content reviews to ensure alignment between learning solutions and business objectives.
• Apply consultative skills and influence without direct authority to build solution-focused partnerships that deliver targeted learning for Tech associates, advancing technical and professional capabilities.
• Measures learning solution effectiveness via various learning analytics (e.g., learner satisfaction, performance assessments, behavior change, observation) and align to business metrics and KPIs.
• Configure course components and ensure course compatibility upload for learning management system
• Partners with Associate Director to develop, refine, and prioritize the skilling roadmap, aligning future skills training with Tech needs.
• Partners with Associate Directorto provide consulting on incoming learning requests for Tech organization.
• Influence departmental strategy, makes decisions on moderately complex to complex issues, and perform work without direction.
• Reports progress upwardly and to all non-Executive stakeholders.
• Provide LMS support as needed for the team and, as availability allows, the rest of the Tech org.

Use your skills to make an impact

Required Qualifications

• 5+ years of experience designing and delivering end-to-end learning solutions that support skilling for technical audiences and/or advance strategic workforce development.
• 5+ years of experience of successful training design, development and implementation experience using various learning methods (e.g., ILT, VILT, eLearning, job aids, just-in-time training, microlearning).
• 3+ years proven ability to measure the effectiveness of learning programs in relation to knowledge/skill acquisition, behavior change, and business results.
• 3+ years of experience designing and delivering learning programs in a corporate environment.
• Proficient in creating and editing multimedia learning assets using industry-standard tools, including Adobe Creative Suite (After Effects, Animate, Audition, Captivate, Express, Illustrator, Photoshop) and eLearning development platforms such as Articulate 360 and Adobe Captivate.
• Demonstrated ability to plan, execute, and manage learning projects effectively, including timelines, stakeholder communication, and risk mitigation.
• Proven ability to communicate learning approaches, outcomes, and insights clearly and persuasively to stakeholders at all levels.
• Experience managing courses in Cornerstone OnDemand or a similar LMS.
• Highly organized with demonstrated ability to manage multiple projects, prioritize tasks effectively, and meet deadlines in a dynamic environment.
• Strong knowledge of eLearning standards and Adult Learning Theory.
• Demonstrated experience with instructional design models (e.g., ADDIE, SAM) and performance improvement approaches.
• Detail-oriented with strong analytical skills to ensure accuracy, consistency, and effectiveness of all activities.
• Ability to work independently, exercise sound judgment, and contribute to organizational strategy.

Preferred Qualifications

• Experience using GenAI or GenAI-enabled tools (e.g., Copilot, Gemini, Synesthesia, Articulate) to inform learning design work and general work productivity.
• Bachelor's degree in Instructional Design, Education, Learning Technology, Adult Education, similar field.
• Familiarity with project management tools (e.g., Microsoft Planner, JIRA Align, MS Project or similar platforms) is a plus.
• Certification in instructional design tools or methodologies (e.g., ATD, CPTD, Kirkpatrick).
• Experience delivering learning solutions within IT/Tech environments or for Technology professionals.

Additional Information

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Scheduled Weekly Hours

40

Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$71,100 - $97,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Requisition #: R-411824

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