Description

Job Summary:

Supervises assigned operations for multiple or more complex departments providing ambulatory patient care services; ensuring that staff provide high quality, accessible, cost effective care and patient-focused services to members across the continuum which comply with local, state, and federal requirements; implementing and maintaining clinical practice standards, budgets, and staff development; delivering nursing/patient care services that add value, are integrated with business plans and meet or exceed cost, quality, clinical and utilization standards/performance measures. The Senior Department Manager role is distinct from Department Manager role based on a number of operational factors including the number, complexity, and geographic span of departments managed as well as the complexity of care delivered, and level of cross-departmental integration required for operations.

Essential Responsibilities:

• Supervises daily operations and ensures staff provide the highest quality of care and are in compliance with the Nurse Practice Act, NCQA, and federal, state and local requirements.
• Implements and maintains patient care and quality service standards to meet members and internal clients expectations.
• Acts as patient advocate resolving patient care issues.
• Recommends and evaluates processes to improve systems and patient care results across the continuum of care.
• Assists in developing and monitoring budgets and resource allocations.
• Monitors financial performance and identifies and recommends strategies to reduce costs and improve quality of care/service.
• Determines the appropriate staff mix for department and develops processes to screen, interview, hire, train, and maintain the competency of all department staff.
• Assists in providing on going staff development.
• Implements and monitors departmental policies and procedures which support the organizations goals and business objectives and ensures they are met.
• Collaborates with physicians, department chief and nursing manager in developing the appropriate level of patient services and the day-to-day operations of the department.
• Assists in managing and resolving human resource, labor relations, employee and department safety, and risk management issues.

Primary Location: Colorado,Lone Tree,Lone Tree Medical Offices
Scheduled Weekly Hours: 40
Shift: Variable
Workdays: Sun-Sat
Working Hours Start: 12:00 AM
Working Hours End: 11:59 PM
Job Schedule: Full-time
Job Type: Standard Worker Location: Remote
Employee Status: Regular
Employee Group/Union Affiliation: NUE-CO-02|NUE|Non Union Employee
Job Level: Manager with Direct Reports
Department: Lone Tree Medical Offices - Urgent Care - 1608 Travel: Yes, 25 % of the Time Remote: Work location is the remote workplace (from home) within KP authorized states. Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Requisition #: 1240944

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