Description

Job Summary:

Under direct supervision, schedules patients for surgery. Duties include but are not limited to: preparing pre-operative forms, scheduling pre-operative exam(s), scheduling surgery (inpatient and outpatient) admissions, preparing various statistical reports, and coordinates the scheduling of courtesy surgeons.

Essential Responsibilities:

• Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws. Processes and/or schedules all surgery scheduling requests. Coordinates and schedules all pre-operative appointments. Collects surgical service statistics. Monitors surgical service block utilization. Interacts with and assists patients and family members, in person and telephonically in answering questions and in scheduling surgeries and ancillary activities, including but not limited to preoperative exams, tests and completion of required forms. Assume other activities and responsibilities from time to time as directed.

Pay Grade: 15

Basic Qualifications:

Experience

Two- (2) years-previous medical office or clinic experience scheduling patients for pre-surgery work ups and/or surgery appointments. Typing 25 wpm or as required by facility. Knowledge of and experience with pre-operative test requests and screening procedures. Ability to utilize communications skills effectively with physicians, clinic and hospital staff and patients.

Education

• Completion of a Medical Terminology course offered by an accredited educational institution.

License, Certification, Registration

• N/A

Additional Requirements:

Preferred Qualifications:

- Excellent service skills - iCOUNT and AIDET.

Notes:

- Will train full time hours during probation period.

- This is an On-Call position, days and hours may vary.


Primary Location: California,Anaheim,Lakeview Medical Offices
Scheduled Weekly Hours: 1
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun
Working Hours Start: 07:00 AM
Working Hours End: 07:00 PM
Job Schedule: Call-in/On-Call
Job Type: Standard Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: B01|SEIU|Local 399
Job Level: Individual Contributor
Department: Lakeview MOB - Gastroenterology-Reg Clinic - 0806
Pay Range: $30.53 - $33.82 / hour Travel: Yes, 15 % of the Time On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.

Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.

Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.

Requisition #: 1396607

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