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UnitedHealth Group
Houston, Texas, United States
(on-site)
Posted
2 days ago
UnitedHealth Group
Houston, Texas, United States
(on-site)
Job Type
Full-Time
Travel Patient Service Tech Training Coordinator - Kelsey Seybold Clinic: Memorial Villages
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Travel Patient Service Tech Training Coordinator - Kelsey Seybold Clinic: Memorial Villages
The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.
Description
Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.Primary Responsibilities:
The position is responsible for the initial and ongoing education and training, including competency assessments, of Phlebotomy staff (aka Patient Service Technicians) and others that may be assigned or identified. The PST Training Coordinator will create and maintain training curriculum, develop, and maintain training and competency checklists and workflows on phlebotomy and phlebotomy related tasks (i.e., waived testing, specimen processing, etc.) required by current policy and procedures. This position will periodically travel to assigned locations for onsite review and any required retraining of PST staff.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma or equivalent
- Basic Life Support/CPR certification
- Certificate of completion from an accredited Phlebotomy program or 3 additional years of directly related experience as a phlebotomist (8 total) may substitute for accredited phlebotomy program.
- Certified Phlebotomist or Certified/Registered Medical Assistant
- Those hired into this position must complete the KSC review/skill validation program within 90 days of hire
- 5+ years of phlebotomy/processing experience in a patient service center, clinic, or hospital setting
- 3+ years of experience as a lead/trainer
- 1+ years of waived testing and specimen processing experience in a clinical setting
- Experience with computers and Windows-based software
- Ability to use related equipment
- Ability to practice good customer service principles and practices.
- Effective leadership skills
- Ability to speak, write and understand English
- Ability to work independently or in a team environment
- Ability to deliver organized and concise presentations tailored to audience
- Knowledge of quality control, quality assurance principles and proficiency testing procedures
- Excellent customer service skills, business etiquette, able to adhere to professional standards
- Flexibility to work overtime as needed
- Reliable transportation
Preferred Qualifications:
- Certified by American Society for Clinical Pathology or equivalent
- Member of an accredited phlebotomy National organization
- 2+ years of waived testing experience in a clinical or laboratory setting
- EPIC experience
- Ability to use Microsoft software applications including Word and Excel
- Knowledge of electronic medical record systems
- Bi-lingual or multi-lingual
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Requisition #: 2331291
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Requirements
Job ID: 81596596

UnitedHealth Group
Insurance
California
,
United States
At UnitedHealth Group, the mission is to help people live healthier lives. To achieve this goal, we are focused on building a modern, adaptable, innovative and inclusive system of health care services. Our scale and potential to improve health makes us one of the most visible stewards of America’s vast health care system. Entrusted with both important resources and responsibilities, we are involved on a daily basis in decision-making that has life-changing consequences for millions of Americans.
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