Company Profile

Description and Requirements The Opportunity - Life Service Customer Care Advocate Looking for a role where your compassion and communication skills truly make a difference? As a Customer Care Advocate, you'll take inbound calls from family members, attorneys and funeral homes regarding life insurance death claims. Whether helping someone start a new claim or providing updates on an existing claim, you'll be a trusted voice during one of life's most difficult moments. We're looking for ...

Description and Requirements Must be within a commutable distance of the Oriskany, NY, Tampa, FL, Cary, NC, Aurora, IL, Bloomfield, CT, office location In office once a month for meetings Training - 8 - 10 weeks, M-F virtual (8 - 4pm) EST Shift: 8 hour day + 1/2 hour lunch. Start time flexible from 7 - 9am EST. Start Date: 03/2/2026 Key Responsibilities: Manages assigned caseload of complex cases; applies specialized training/knowledge to the assessment of cases; provides technical ...

Description and Requirements Location - Must be within a commutable distance of the Oriskany, NY, Tampa, FL, Cary, NC, Aurora, IL, Bloomfield, CT, office location In office once a month for meetings Certification - CRC - Certified Rehabilitation Counselor Training - 8 - 10 weeks, M-F virtual (8 - 4pm) EST Shift: 8 hour day + 1/2 hour lunch. Start time flexible from 7 - 9am EST. Start Date: 03/2/2026 Job Summary: Selected candidate will determine appropriate return-to-work potential ...

Description and Requirements Summary of Responsibilities: Review Group Life claims submission for completeness and accuracy. Records data in the Group Life Claims system for adjudication and determines if claim documentation will need to be reviewed by a Claim Examiner. Respond to written and/or telephone inquiries timely. Place call outs to Claimants to assist with the claims process. Job Title Group Life Claim Reviewer Job Location Virtual within a commutable distance of Oriskany ...

Description and Requirements Location: Virtual within commutable distance to Aurora IL The Team You Will Join The Voluntary Permanent Life (VPL) billing team services the payroll deduction programs for employers who offered individual life insurance products sold to individual employees at the "worksite." Our employers have as few as 5 to more than 50,000 employees. We have shared customers across all market segments, Small Market, Mid-Large Market, and National Accounts, as well other Voluntary ...

Description and Requirements Global Operations (Global Ops) focuses on creating positive experiences for MetLife customers and helping the company make the best use of its global resources. We're looking for unique talent with fresh perspectives that can propel innovation. In this role you will investigate disability claims. Must be within a commutable distance of the Oriskany, NY, Tampa, FL, Cary, NC, Aurora, IL, Bloomfield, CT, office location In office once a month for meetings Training ...

Description and Requirements The Opportunity The Business Consultant is responsible for analyzing and maintaining Billing data for all products in the MIB Market. The analysis performed is critical to providing billing solutions for our MetLife customers. There is significant involvement with internal and external customers, specifically with analysis/mapping of data between our Eligibility, Plan Structure and Billing system. How You'll Help Us Build A More Confident Future Analyzes and resolves ...

Description and Requirements Dental & Vision Product Director Travel: 30-50% At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers. Role Value Proposition: Responsible for supporting Dental and Vision sales growth Responsible for driving premium and fees growth for Group Dental and Vision in Regional and National Accounts. Key Responsibilities: ...

Description and Requirements The Team You Will Join Located within MetLife's Global Resilience organization. We are seeking a Director of Global Emergency response to work on-site in New York City, where they will be responsible for leading the development and implementation of a Global Physical Emergency Response governance program. This role reports to the AVP of Global Resilience Preparedness and Response. Location: Must live within a commutable distance of the New York, NY office Hybrid ...

Description and Requirements Role Value Proposition:Are you someone that enjoys problem solving and putting customers first? Do you want to directly impact the lives of our customers? Then we have an amazing opportunity for you: We are actively hiring Customer Care Advocates for our Global Customer Solutions and Operations (GCSO) contact center team, starting on February 16th. After paid training, you will join the in-bound customer service team putting customers at the heart of all you do. ...