Description

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The Transformation + Strategic Initiatives Communications Lead develops and executes strategic communications for major business initiatives, organizational changes, executive priorities, and cross-functional efforts across the Insurance Segment.

This role serves as a senior communications partner and change communications capability owner, helping leaders communicate through transformation and change. The position partners with business, project, HR, and communications stakeholders to support associate engagement, leadership alignment, organizational understanding, and business objectives. The role requires strong strategic communications expertise, exceptional writing and messaging skills, executive presence, and the ability to manage multiple priorities in a fast-paced, matrixed environment.

Key Responsibilities

• Develop and execute strategic communications plans supporting major business initiatives, organizational changes, enterprise programs, and Insurance Segment priorities
• Provide strategic communications counsel to leaders supporting complex, high-visibility, or sensitive business initiatives and organizational changes
• Develop executive-level communications materials including presentations, talking points, leadership messaging, communication plans, FAQs, organizational announcements, and associate engagement content
• Partner with business leaders, project teams, HR partners, and communications stakeholders to understand communication needs, audience considerations, implementation timelines, and business objectives
• Lead communications planning and coordination for major strategic initiatives and transformation efforts, ensuring communications are aligned, integrated, audience-focused, and supportive of business goals
• Collaborate across the communications team to ensure initiative communications are integrated into broader business narratives, leadership messaging, and segment priorities
• Identify communication risks, message gaps, and opportunities to improve communication effectiveness across major initiatives
• Establish and maintain change communications approaches, tools, and best practices that can be leveraged across the Insurance Segment
• Support town halls, leadership meetings, strategic initiatives, and high-priority communications efforts across the Insurance Segment as needed
• Serve as a flexible strategic communications resource capable of supporting evolving business needs and enterprise priorities

What Makes You Successful

• Strong strategic thinking and business acumen
• Exceptional writing, messaging, and storytelling capability
• Translating complex business topics into clear, audience-focused communications
• Strong relationship-building and stakeholder management skills
• Influencing and advise leaders through complex communications challenges
• Comfortable navigating ambiguity, change, and evolving priorities
• Strong judgment, adaptability, and balancing multiple priorities simultaneously

Use your skills to make an impact

Required Qualifications

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Business, or related field
• 5+ years of strategic communications, internal communications, executive communications, organizational communications, or related experience
• 3+ years supporting large-scale business initiatives, organizational change communications, enterprise programs, or cross-functional strategic efforts
• 3+ years developing executive-level communications materials including presentations, talking points, leadership messaging, communication plans, and organizational announcements
• Experience managing multiple communications initiatives within a complex, matrixed organization

Preferred Qualifications

• Experience supporting transformation initiatives, business modernization efforts, restructures, or enterprise-wide change efforts
• Experience supporting senior executives and leadership teams
• Experience within healthcare, insurance, financial services, or other highly regulated industries
• Experience within large, complex organizations or Fortune 500 environments
• Agency, consulting, or corporate communications experience
• Experience supporting town halls, leadership meetings, strategic initiatives, or executive engagement efforts

Additional information:

In this role you will report to the Director, Corporate Communications.

In this role you will have up to 10% travel based on business need.

In this role you will be an individual contributor.

This role is remote within the US.

Work at Home Requirements To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,200 - $158,400 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 07-05-2026
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Requisition #: R-420420

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