Description

Become a part of our caring community
The Senior Learning Design Professional applies expertise in instructional design, cognitive psychology, and adult learning theory to identify and implement effective solutions for knowledge or performance gaps. This role manages projects throughout the entire lifecycle, including monitoring and reporting on performance and outcomes. Additionally, the Senior Learning Design Professional maintains strong working relationships with business partners to ensure alignment with organizational goals and to address evolving training needs. Assignments typically involve moderately complex to complex issues, requiring in-depth analysis of variable factors to determine optimal approaches.

• Designs and develops learning solutions for Medicare Care Management, including storyboards, scripts, performance support, mobile learning, and manuals.
• Conducts needs assessments and collaborates with subject matter experts to ensure training content is accurate, current, and relevant.
• Monitors business partner quality data and needs to identify opportunities, proposing and delivering targeted learning solutions.
• Writes clear learning objectives and coordinates performance assessments to measure training effectiveness.
• Tracks and analyzes training program outcomes, focusing on learner satisfaction, proficiency, and job performance improvement.
• Provides guidance and support to training facilitators.
• Utilizes social media and collaborative tools to enhance learning experiences.
• Plans, organizes, and maintains training curricula, materials, and job aids to address specific needs.
• Partners with clients using consultative skills to determine learning solution requirements and relevance.
• Influences departmental strategy and makes independent decisions on moderately complex project components.

A successful candidate would:

• Be able to work efficiently on multiple projects simultaneously.
• Be able to comfortably pivot quickly as business needs and priorities change.
• Demonstrate ability to lead large projects, consult with the customer, and determine the appropriate learning intervention, delivery methodology, and measurement strategy.
• Have experience gathering and analyzing information
• Have experience developing and maintaining positive relationships within a dynamic and high-performing team culture.
• Be passionate about contributing to an organization focused on continuously improving consumer experiences.

Use your skills to make an impact

Required Qualifications:

• 2 or more years of experience managing projects of progressive complexity.
• 5 or more years of instructional design and development experience including creation of CBT's, PowerPoint, Facilitator Guides, Job Aids, Self-Paced Learning.
• Experience with one or more of the following learning software: Storyline, Camtasia, Articulate 360, and/or Vyond
• Demonstrated experience distilling data and presenting to leadership

Preferred skills:

• Bachelor's Degree in one of the following areas: Learning and Performance; Education; Instructional Design; Organizational Design or Related field.
• Work experience in a health care and / or Insurance setting
• Experience working with 3rd party vendors.
• Experience working in CSOD uploading content and creating Curricula and Events
• Previous facilitation experience

Additional Information

In this role you will report to an Associate Director of Care Management Learning.

This role is an individual contributor.
This role is fully remote within the US.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$71,100 - $97,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 04-17-2026
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Requisition #: R-411057

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